Faulty Items & Damages

CEU Collection products are handmade using high-quality products and materials. Due to the manufacturing process, any slight markings or variations are intentional and part of their handmade nature. Our items may possess imperfections as no two pieces are exactly the same. Please welcome the idiosyncrasy of the one you will receive.

All items are thoroughly checked before sending and packaged with care. In the unlikely event that you receive an item that is faulty or damaged please contact us, providing images and details and we will review and correct if indeed found faulty. Please note, if your item is not affected structurally, this will likely come under a natural imperfection and will not warrant a refund or exchange.

Please Note: Faulty and damaged items are subject to the same conditions as returns and exchanges. If you receive an order which is visually damaged or opened insist that this is noted with the carrier before signing for your order. You will be required to follow the same steps as with Returns.

CEU Collection does not take responsibility for any unforeseen circumstances that may occur in relation to OH&S (lifting heavy items, injury or damages to the consumer and or property). Once the CEU Collection order has been received, the consumer becomes fully responsible for any actions or outcomes in association with CEU Collection product(s).

Privacy

Personal Details – Any personal information that you provide to CEUCollection.com, including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of CEU Collection.

Security

CEUCollection.com does not collect or record any credit card details you may provide when purchasing products from our website. Your credit card details are processed by third party payment authorities PayPal and Stripe.

Pricing

All pricing is in United States Dollars (USD). CEUCollection.com reserves the right to change pricing at our discretion and without notice.

Payments

We accept all major credit cards and PayPal. Orders are dispatched upon payment being made in full.

Disclaimers

Neither the information, nor any opinion, provided on the Website constitutes a solicitation or offer by CEU Collection or its affiliates to buy or sell any service or product. Decisions based on information provided on the Website are the sole responsibility of the End User.

CEU Collection does not verify the content submitted by End Users, including but not limited to information contained in End User profiles and reviews. As such, CEU Collection does not assume any responsibility for the accuracy or reliability of the information provided by End Users. CEU Collection does not have control over the integrity, responsibility, or any of the actions or omissions of any End Users. You should use your own judgment when making decisions to communicate with, engage, or receive services from other End Users.

CEU COLLECTION, ITS AFFILIATES, AND ITS LICENSORS SHALL NOT BE RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY THIRD PARTY, INCLUDING END USERS OF THE SERVICE.

YOU EXPRESSLY AGREE THAT ACCESS TO AND USE OF OUR WEBSITE AND SERVICES ARE AT YOUR SOLE RISK. OUR WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND AN “AS AVAILABLE” BASIS. CEU COLLECTION DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING (A) OUR WEBSITE AND SERVICES; AND (B) ANY PRODUCTS AND SERVICES OFFERED THROUGH OUR WEBSITE AND SERVICES, OR ANY PORTION THEREOF, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. CEU COLLECTION MAKES NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS, OR SERVICES DISPLAYED ON OR OFFERED THROUGH OUR WEBSITE OR SERVICES ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. CEU COLLECTION ALSO MAKES NO REPRESENTATIONS OR WARRANTIES THAT OUR WEBSITE OR SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT YOUR ACCESS TO AND USE OF OUR WEBSITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE OR OTHER HARMFUL COMPONENTS, OR OTHERWISE WILL BE SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of Liability

REVIEWS, RATINGS, COMMENTS, OR OTHER FEEDBACK OR INFORMATION MAY BE POSTED WITH RESPECT TO END USERS, AND DO NOT REFLECT THE OPINIONS OR BELIEF OF CEU COLLECTION. YOU AGREE TO HOLD HARMLESS CEU COLLECTION, ITS PARENTS, SUBSIDIARIES, AND AFFILIATES, AND ITS AND THEIR RESPECTIVE DIRECTORS, OFFICERS, PARTNERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, AND ASSIGNS FROM AND AGAINST ALL CLAIMS, DEMANDS, LAWSUITS, DAMAGES, LIABILITIES, LOSSES, COSTS, OR EXPENSES (INCLUDING, BUT NOT LIMITED TO, REASONABLE FEES AND DISBURSEMENTS OF COUNSEL AND COURT COSTS), JUDGMENTS, SETTLEMENTS, AND PENALTIES OF EVERY KIND ARISING FROM OR RELATING TO ANY SUCH REVIEW, RATING, COMMENT, other feedback or information.
CEU COLLECTION WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES, INCLUDING OTHER END USERS, OTHER THAN AS PROVIDED HEREIN. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, IN NO EVENT SHALL CEU COLLECTION OR ANY OF ITS AFFILIATES OR SUPPLIERS (INCLUDING ANY OF ITS OR THEIR PARTNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNEES) BE LIABLE TO YOU (INCLUDING ANY OF YOUR PARTNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNEES) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER ARISING IN CONTRACT, EQUITY, NEGLIGENCE, INTENDED CONDUCT, TORT, OR OTHERWISE (INCLUDING BREACH OF WARRANTY, NEGLIGENCE, AND STRICT LIABILITY IN TORT), INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING FROM DELAY, LOSS OF GOODWILL, LOSS OF OR DAMAGE TO DATA, INTERRUPTION IN USE OR AVAILABILITY OF DATA, LOSS OF USE OF MONEY OR USE OF PRODUCTS, LOST PROFITS, REVENUE OR SAVINGS (ACTUAL OR ANTICIPATED), OR OTHER ECONOMIC LOSS ENSUING FROM OR IN CONNECTION WITH (A) THE WEBSITE OR SERVICES; OR (B) ANY PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE OR SERVICES, OR ANY PORTION THEREOF, EVEN IF CEU COLLECTION OR ANY OF ITS AFFILIATES OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

DESPITE THE FOREGOING LIMITATION OF LIABILITY FOR DAMAGES, IF A COURT OR OTHER TRIBUNAL OF COMPETENT JURISDICTION DECIDES TO AWARD MONETARY DAMAGES TO YOU FOR ANY CLAIM OR CAUSE OF ACTION ARISING FROM THE SAME, THE AMOUNT OF MONETARY DAMAGES FOR SUCH CLAIM OR CAUSE OF ACTION SHALL BE NO GREATER THAN THE GREATER OF: (A) THE AMOUNT YOU PAID TO CEU COLLECTION FOR PRODUCTS AND SERVICES IN THE LAST MONTH AND (B) ONE HUNDRED U.S. DOLLARS ($100).